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Fixing a regional-settings error in AgreeStat360

If AgreeStat360 for Excel is behaving unexpectedly, the most common cause is a non-U.S. Windows regional format — particularly one that uses a comma as the decimal separator. Switching your regional format to English (United States) resolves it.

Why this happens: AgreeStat360 expects numbers formatted the way Windows does under an English (United States) locale — a period as the decimal separator, a comma for thousands. Under other regional formats (the walkthrough below uses Finnish as the example), Windows swaps those symbols, which can cause real functionality problems inside the add-in. Switching your regional format temporarily avoids this entirely.
Watch the video walkthrough ↗ French-language version ↗
1

Open Windows Settings

Click the Windows Start button, then open Settings.

Windows Start menu with Settings highlighted
2

Go to Time & Language

From the Settings window, select Time & Language.

Windows Settings with Time and Language highlighted
3

Open Region

Under Time & Language, select Region.

Time and Language settings with Region selected
4

Open additional date, time & regional settings

On the Region page, find Related settings in the top-right area and select Additional date, time, & regional settings.

Region settings page with Related settings highlighted
5

Change date, time, or number formats

Under Region, select Change date, time, or number formats.

Control Panel Region page with Change date, time, or number formats highlighted
6

Select English (United States)

In the format dropdown, choose English (United States) — this restores the decimal and thousands separators AgreeStat360 expects.

Region format dropdown set to English (United States)
7

Apply the change

Click Apply, then relaunch Excel. AgreeStat360 should now function normally.

Region settings dialog with Apply button highlighted
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